Hi,
Using the variable templates, when i add the [INVOICECHARGES] or [INVOICEBALANCE] variables
it is written "2 500,00"
But i need "2.500,00"
How can i solve this problem?
Thanks
Number format
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lovebenidorm
- Posts: 17
- Joined: Tue Apr 23, 2024 8:18 am
I have identified this problem, when i select "NL" as language under "mail and actions"
So for english: 2,500.00 is ok
For Dutch: 2 500,00 but it should be 2.500,00 (can i format the number?)
For spanish 2.500,00 is ok
So for english: 2,500.00 is ok
For Dutch: 2 500,00 but it should be 2.500,00 (can i format the number?)
For spanish 2.500,00 is ok
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eleni mylona
- Posts: 34
- Joined: Sun Feb 03, 2019 4:35 pm
Hi,
Sorry the system uses the English format. This can not be changed.
Best regards
Eleni
Sorry the system uses the English format. This can not be changed.
Best regards
Eleni
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benidormengine
- Posts: 39
- Joined: Mon Nov 02, 2020 11:00 am
- Contact:
but when i select "spanish languages" (ES) it changes from 2,500.00 to 2.500,00 so it can be changed in some cases.
The thing is that if i select NL as language, the number is written: 2 500,00 (with a space!) - so thats not English
The thing is that if i select NL as language, the number is written: 2 500,00 (with a space!) - so thats not English
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lesleywoermeijer
- Posts: 487
- Joined: Wed Dec 28, 2016 2:20 pm
Please use the NUM versions of the template variables.
[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)
[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).
Then check if this gives the results you need
[INVOICECHARGESNUM] - As per [INVOICECHARGES] but the value is displayed with a decimal point and no thousands separator (for calculation)
[INVOICEBALANCENUM] - As per [INVOICEBALANCE] but the value is displayed with a decimal point and no thousands separator (for calculation).
Then check if this gives the results you need
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lovebenidorm
- Posts: 17
- Joined: Tue Apr 23, 2024 8:18 am
I have tried with [INVOICECHARGESNUM] and it shows << € 1093.95 euro >>
I need << 1.093,95 >> for Ducth language, so it is not working
I have this problem for Dutch only, the rest of the languages are ok.
I dont understand why it shows a space << 1 093,95 >>
I have also tried with [INVOICECHARGESNUM:THO] and [INVOICECHARGES:THO] But no success
Thanks
I need << 1.093,95 >> for Ducth language, so it is not working
I have this problem for Dutch only, the rest of the languages are ok.
I dont understand why it shows a space << 1 093,95 >>
I have also tried with [INVOICECHARGESNUM:THO] and [INVOICECHARGES:THO] But no success
Thanks
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lesleywoermeijer
- Posts: 487
- Joined: Wed Dec 28, 2016 2:20 pm
Please raise a Support ticket and provide the details, booking id, and where you have added the details so we can investigate.
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apartments
- Posts: 13
- Joined: Mon Nov 20, 2023 6:54 pm
- Contact:
Hello,
we have a similar issue with the invoice form for the GERMAN format:
[INVOICE:QTY_PRI_VAP_VAA_TOT_CUA€_VAT_GRT_NIN]
delivers the correct format, depending on the language (automatically)
[INVOICECHARGESNUM]
returns just the English format and does not consider the language.
Thank you for fixing this issue!
Best regards,
Rico
we have a similar issue with the invoice form for the GERMAN format:
[INVOICE:QTY_PRI_VAP_VAA_TOT_CUA€_VAT_GRT_NIN]
delivers the correct format, depending on the language (automatically)
[INVOICECHARGESNUM]
returns just the English format and does not consider the language.
Thank you for fixing this issue!
Best regards,
Rico
Apartments Waldbronn
https://Waldbronn.info
https://Waldbronn.info
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lesleywoermeijer
- Posts: 487
- Joined: Wed Dec 28, 2016 2:20 pm
Please raise a support ticket with the details so the Support team can investigate.