Paid setup Support?

Guides to quickly getting up and running with Beds24
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beachsideunits
Posts: 1
Joined: Tue Mar 12, 2024 3:50 am

Hi I am trying to set up connection with beds24 to my property than consists of 1 building with 3 apartments that can be rented in 7 different configurations.
I did connect to airbnb and had to delete the connection straight away as all my bookings were removed and the calendar opened up for 2 years.
I am in Australia which im guessing is in a time gap for support as have had no responses to "tickets" all weekend.

I can see beds24 would be ideal for me once setup and am happy to pay for help setting up. Im told there is a options to request this via airbnb "support", have asked the question and no response.
I would be happy to pay a individual if their knowledge was good but have not found any companies offering this.

thanks tim
colin4584
Posts: 1
Joined: Wed Jun 17, 2026 8:35 pm

Hi Tim,

Your setup is actually a good use case for Beds24 - the Dependencies feature is exactly what you need to handle the 7 different booking configurations across your 3 apartments without risking double bookings.

The calendar opening up on Airbnb is a known issue when the connection is made before prices are properly activated for the channel - easy fix once the base setup is done correctly.

Happy to help you get this sorted - I have done this type of multi-unit configuration a few times and can walk you through the whole thing, including the Airbnb reconnection done in the right order this time.

You can reach out to me on my email here

Colin
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