Mutiple bookig

Topics related to bookings and guest managment
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phong nha farmstay
Posts: 1
Joined: Mon May 25, 2020 3:44 am

We have a booking for Room 1 (R1) scheduled for check-in on September 11th, 2024, made through Booking.com. However, this room was previously reserved manually by us for other guests. This isn't the first time we've encountered this issue. If it occurs again, especially during busy periods, we risk overbooking and losing control over our reservations. Please provide a solution to resolve this problem.
lesleywoermeijer
Posts: 487
Joined: Wed Dec 28, 2016 2:20 pm

Are you receiving error messages from the channel?

Please send us a support ticket so we can investigate the issue.
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