Credit card info not showing

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motellemarquis
Posts: 5
Joined: Tue Nov 03, 2015 7:18 pm

Credit card info not showing

Post by motellemarquis » Thu Nov 01, 2018 2:26 pm

I keep having this recurring bug, when printing or on screen credit car info is not available for this account ? One day it is ok the next is out...

annettemorgenroth
Posts: 905
Joined: Sun Jun 30, 2013 8:44 am

Re: Credit card info not showing

Post by annettemorgenroth » Thu Nov 01, 2018 2:34 pm

For security reasons credit card details can not be printed.

If you see "Credit card not available for this account" this means you are trying to access credit card details from an account which does not have permissions to access credit card details.

Sub accounts can view credit cards when this is activated in the property settings in sub accounts. Ask the owner of your master account to change the setting for you.

motellemarquis
Posts: 5
Joined: Tue Nov 03, 2015 7:18 pm

Re: Credit card info not showing

Post by motellemarquis » Mon Nov 12, 2018 6:08 pm

I know all that, it's a recurring problem, read my post. One day i can print with them showing , the other i can't , then it comes back.

Ex: Print a reservation everything is ok, 2 hrs later print another reservation, nothing shows up...

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