Drag and drop to change room assignment does not send push notification

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evesgarden
Posts: 4
Joined: Wed Feb 28, 2018 10:47 pm

Drag and drop to change room assignment does not send push notification

Post by evesgarden » Wed May 02, 2018 11:09 pm

When I drag and drop to change the room assignment I do not get a push notification to the URL set in Settings>Properties>Link>Notify Url.

It clearly states that, "A push notification will be sent to this URL when a new booking, booking modification or cancellation occurs." It otherwise works as expected.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Drag and drop to change room assignment does not send push notification

Post by annettemorgenroth » Thu May 03, 2018 10:38 am

A push notification will be sent to this URL when a significant booking modification which effects availability or cancellation occurs.

evesgarden
Posts: 4
Joined: Wed Feb 28, 2018 10:47 pm

Re: Drag and drop to change room assignment does not send push notification

Post by evesgarden » Thu May 03, 2018 2:38 pm

Sorry, but moving rooms by definition affects availability. One room becomes available, while another room becomes unavailable.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Drag and drop to change room assignment does not send push notification

Post by annettemorgenroth » Thu May 03, 2018 3:32 pm

evesgarden wrote:
Thu May 03, 2018 2:38 pm
Sorry, but moving rooms by definition affects availability. One room becomes available, while another room becomes unavailable.
Only if the room type changes. If this is the case please sent us a support ticket with the booking ID so we can look into it.

evesgarden
Posts: 4
Joined: Wed Feb 28, 2018 10:47 pm

Re: Drag and drop to change room assignment does not send push notification

Post by evesgarden » Thu May 03, 2018 5:09 pm

I have submitted a support request, as I only have one room of each type so it is always a type change. In any case I think the help text should be changed to reflect that not all changes will result in a push notification.

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