we like to place the booking Nr. into the Mailsubject for the clients confirmation. We try to use the Template Vasr BOOKID and REFERNCENUMBER but either the one or the other is working. Is tthis a Bug or are the template Vars not usable in the Subject? Because in the Sytem is a shortlink to the tenplate vars when we are in the section of the Mail Subject for confirmations... Thanks for your help
Template Vars for Confirmation Emails (Subject)
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pasochicogay
- Posts: 28
- Joined: Thu Jul 14, 2016 5:46 pm
Hi there,
we like to place the booking Nr. into the Mailsubject for the clients confirmation. We try to use the Template Vasr BOOKID and REFERNCENUMBER but either the one or the other is working. Is tthis a Bug or are the template Vars not usable in the Subject? Because in the Sytem is a shortlink to the tenplate vars when we are in the section of the Mail Subject for confirmations... Thanks for your help
we like to place the booking Nr. into the Mailsubject for the clients confirmation. We try to use the Template Vasr BOOKID and REFERNCENUMBER but either the one or the other is working. Is tthis a Bug or are the template Vars not usable in the Subject? Because in the Sytem is a shortlink to the tenplate vars when we are in the section of the Mail Subject for confirmations... Thanks for your help
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annettemorgenroth
- Posts: 1378
- Joined: Sun Jun 30, 2013 8:44 am
You can use template variables in the subject. They will work as long as you use them exactly as provided i.e. [BOOKID]
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pasochicogay
- Posts: 28
- Joined: Thu Jul 14, 2016 5:46 pm
We try it but it dis not work see attached image it shows the Emails Subject and the Vars was correct, or not?
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- Vars Template for Mail Subject
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annettemorgenroth
- Posts: 1378
- Joined: Sun Jun 30, 2013 8:44 am
Can you please send us a support ticket so we can check this?