Expedia Rates Codes Not Being Retrieved

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c9bapps
Posts: 9
Joined: Mon Jan 29, 2018 4:01 pm

Hi there.
Expedia has recently set up and new rate codes for my rooms. I can see them in the partner central active rate plans. On the pagetype=syncroniserexpediacom page, when I click on the "get codes" button, I am only seeing the one rate code that I've been connected to since initially setting up the connection, the new rate code is not being retrieved. In the Daily Prices page, I have not entered any codes. When I try to "get codes" on the Daily Price page, I also don't see the new rate code.
Any suggestions as to what I might be missing or can do.
Thanks
Wayne
annettemorgenroth
Posts: 1148
Joined: Sun Jun 30, 2013 8:44 am

It seems your new rates are linked or internal of have some other limitation which makes them unavailable for channel management.

Please contact Expedia support and tell them that you want to send prices for these codes from Beds24. Once Expedia has activated them for channel management they are available when you click on "Get Codes".
c9bapps
Posts: 9
Joined: Mon Jan 29, 2018 4:01 pm

It was indeed linked rates at Expedia. Thanks very much.
Wayne
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