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Voucher code display and application

Posted: Sun Mar 06, 2016 2:27 am
by wbstephen
Hi there,

I cannot see the Voucher Code input field anywhere in my booking form. I'm using the iframe version of the form in my website.

www.whitesbeach.com.au/book-online

Also how are voucher discounts applied over the top of other discounts in the rate? E.g. For one of our rooms, guests pay $250 per night (single night) and $225 per night (multi-night). WIll a 10% voucher discount reduce by $25 or $22.50 (per night) for multi-night stay?

Thanks
Stephen

Re: Voucher code display and application

Posted: Mon Mar 07, 2016 4:31 pm
by annettemorgenroth
The field will be shown if a daily price or a rate for which the voucher code is activated in the "Discounts" tab of the rates applies to the guests selection.

Re: Voucher code display and application

Posted: Thu Mar 10, 2016 10:18 pm
by wbstephen
Hi Annette,

I believe I have everything Where should I see the discount code field?

See attached images

Regards
Stephen

Re: Voucher code display and application

Posted: Thu Mar 10, 2016 10:18 pm
by wbstephen
And the online booking results without discount code

Re: Voucher code display and application

Posted: Fri Mar 11, 2016 10:08 am
by annettemorgenroth
The voucher code is not activated for the rate which applies to this booking (Rate 111036). To activate it open the rate go to the "Discounts" tab.

Re: Voucher code display and application

Posted: Sat Mar 12, 2016 12:23 am
by wbstephen
Hi Annette,

I don't want it activated for that rate. I want it activated for the Oscars Promo rate (113079) so that I can only have the rate available for certain dates.

The standard rate for each suite is available throughout the year. The Oscars Promo rate is only set up for certain dates.

Why is the Oscars Promo rate not being offered when making a booking?

Thanks
Stephen

Re: Voucher code display and application

Posted: Sat Mar 12, 2016 6:13 am
by annettemorgenroth
The field for the voucher will show when this rate applies. Price Check Tool' hows you which rates and rules apply for specific dates//selections. You can find links to the 'Price Check Tool' on the RATES, CALENDAR and SUPPORT pages.

Re: Voucher code display and application

Posted: Sat Mar 12, 2016 9:08 am
by wbstephen
Hi Annette,

As you can see in my initial Price Check tool screen shot, the rate DOES apply for the dates selected.

Thanks
Stephen