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Change inventory in one particular day

Posted: Sun Jul 23, 2017 10:14 pm
by arturcp
Hello,
It is possible change the inventory in one particulary day even exced the max inventory?
I have been informed by the guest he don't show because lost the plane, thats the reason because I want change the inventory only for today.
Before have a channel manager in booking.com was possible made this change.
Best regards
AHA

Re: Change inventory in one particar day

Posted: Mon Jul 24, 2017 6:40 am
by pasochicogay
You can do this in the calendar...

Re: Change inventory in one particar day

Posted: Mon Jul 24, 2017 6:58 am
by annettemorgenroth
Inventory is the number of units available for sale. The number is defined by the rooms set up in the system (SETTINGS->ROOMS->SETUP) and the number of bookings

Inventory can be changed in the CALENDAR but ever to a value which is higher than the total number of rooms minus the bookings you have.

If the guest cancels you can set the booking to "Cancelled" to free the room. Bookings from channels need to be cancelled in the channels extranet though. Otherwise the channel will charge you a commission. If the booking is from Booking.com you can report a "No Show" via the button in the "Details" tab of the booking.

Re: Change inventory in one particar day

Posted: Tue Jul 25, 2017 1:37 am
by arturcp
Hello,
Thanks for the help.
I can report a No Show only after midnight, local time.
Thanks again.

Re: Change inventory in one particar day

Posted: Tue Jul 25, 2017 6:30 am
by annettemorgenroth
arturcp wrote:Hello,
I can report a No Show only after midnight, local time.
In this case set the booking to "Cancelled". This will then be confirmed by Booking.com after you have reported the "No Show".

Re: Change inventory in one particar day

Posted: Tue Jul 25, 2017 8:10 am
by markkinchin
annettemorgenroth wrote:
arturcp wrote:Hello,
I can report a No Show only after midnight, local time.
In this case set the booking to "Cancelled". This will then be confirmed by Booking.com after you have reported the "No Show".
Remember that setting the booking to cancelled in Beds24 will reopen the room but this does not communicate the cancelled status back to the channel, you still need to use the "no show" button when available or notify the channel according to their instructions.