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all rooms are suddenly unavailable

Posted: Tue May 30, 2017 5:24 am
by jrmontanomarketing
Help,

Booking page: https://www.beds24.com/booking2.php?pro ... numchild=0

For some strange reason, all the rooms are unavailable. I have checked the calendar and set pricing. I don't know what is wrong. I have checked all settings and nothing has really changed. The only change I made was adding a subuser 2 weeks back. other then that our settings remain the same for the past 2 years.

Re: all rooms are suddenly unavailable

Posted: Tue May 30, 2017 7:24 am
by annettemorgenroth
When you go to the CALENDAR page and hover over the inventory values for a day you should see a message with the information why the room is not available.

Have a look here for possible reasons why a room is not open for sale: https:/wiki.beds24.com/index.php?title=Category:Prices_and_Availability

If you can not figure it out yourself please send us a support ticket via the SUPPORT button in the top left menu of the control panel so we can check your settings.

Re: all rooms are suddenly unavailable

Posted: Sun Sep 24, 2017 10:09 pm
by sheridansuites
I had the same problem after creating a sub user.
I don't know how it affects the availability.

Re: all rooms are suddenly unavailable

Posted: Mon Sep 25, 2017 1:42 pm
by annettemorgenroth
had the same problem after creating a sub user.
I don't know how it affects the availability.
Just adding a sub account does not have any influence on the availability.

When you go to the CALENDAR page and hover over the inventory values for a day you should see a message with the information why the room is not available.

Have a look here for possible reasons why a room is not open for sale: https:/wiki.beds24.com/index.php?title=Category:Prices_and_Availability

If you can not figure it out yourself please send us a support ticket via the SUPPORT button in the top left menu of the control panel so we can check your settings.