all rooms are suddenly unavailable

Availability calendars and inventory control
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jrmontanomarketing
Posts: 2
Joined: Tue Jan 05, 2016 5:49 am

all rooms are suddenly unavailable

Post by jrmontanomarketing » Tue May 30, 2017 5:24 am

Help,

Booking page: https://www.beds24.com/booking2.php?pro ... numchild=0

For some strange reason, all the rooms are unavailable. I have checked the calendar and set pricing. I don't know what is wrong. I have checked all settings and nothing has really changed. The only change I made was adding a subuser 2 weeks back. other then that our settings remain the same for the past 2 years.

annettemorgenroth
Posts: 927
Joined: Sun Jun 30, 2013 8:44 am

Re: all rooms are suddenly unavailable

Post by annettemorgenroth » Tue May 30, 2017 7:24 am

When you go to the CALENDAR page and hover over the inventory values for a day you should see a message with the information why the room is not available.

Have a look here for possible reasons why a room is not open for sale: https:/wiki.beds24.com/index.php?title=Category:Prices_and_Availability

If you can not figure it out yourself please send us a support ticket via the SUPPORT button in the top left menu of the control panel so we can check your settings.

sheridansuites
Posts: 1
Joined: Tue Sep 15, 2015 6:42 pm

Re: all rooms are suddenly unavailable

Post by sheridansuites » Sun Sep 24, 2017 10:09 pm

I had the same problem after creating a sub user.
I don't know how it affects the availability.

annettemorgenroth
Posts: 927
Joined: Sun Jun 30, 2013 8:44 am

Re: all rooms are suddenly unavailable

Post by annettemorgenroth » Mon Sep 25, 2017 1:42 pm

had the same problem after creating a sub user.
I don't know how it affects the availability.
Just adding a sub account does not have any influence on the availability.

When you go to the CALENDAR page and hover over the inventory values for a day you should see a message with the information why the room is not available.

Have a look here for possible reasons why a room is not open for sale: https:/wiki.beds24.com/index.php?title=Category:Prices_and_Availability

If you can not figure it out yourself please send us a support ticket via the SUPPORT button in the top left menu of the control panel so we can check your settings.

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