How do I make Superking and Twin the same room?

virginiahouse · Sun Aug 16, 2015 7:56 pm

Hi, I'm new to beds24. I have a room which can be made up as a twin room (2 single beds) or a superking double. I want to list it as a Superking and as a Twin (to give the choice of how it is made up for the customer), but need to be able to automatically block one out when the other is booked and allow only the booking of one of these rooms per booking as they are in fact the same room. Have been looking at setting dependencies but not sure what I'm doing.

Hope someone can help me! Thank you in advance

Louise

Sun Aug 16, 2015 9:02 pm

The easiest way is to make one room type with two different offers for the room.

Many alternative ways of combining rooms dependent on each other are possible, see https://wiki.beds24.com/index.php?title=Dependent_Rooms

virginiahouse · Mon Aug 17, 2015 11:43 am

Thank you for your help. I have now set that up, but I'm struggling with if one offer is booked it still allows the other offer to be booked in addition, but as they are the same room need if one offer is booked then the other becomes unavailable.

annettemorgenroth · Mon Aug 17, 2015 11:49 am

If your set up is correct this should not happen. Please double check. If you can not fix it send us a support ticket so we can check your settings.

virginiahouse · Mon Aug 17, 2015 12:16 pm

Thank you - I have submitted a support ticket