saa

Availability calendars and inventory control
solaris
Posts: 13
Joined: Wed Dec 11, 2019 6:26 pm

saa

Post by solaris » Sat Dec 14, 2019 12:41 pm

sad

annettemorgenroth
Posts: 998
Joined: Sun Jun 30, 2013 8:44 am

Re: saa

Post by annettemorgenroth » Sat Dec 14, 2019 1:45 pm

???

If you need help please describe your problem.

solaris
Posts: 13
Joined: Wed Dec 11, 2019 6:26 pm

Re: First steps

Post by solaris » Sat Dec 14, 2019 2:37 pm

Sorry about it ,was my first touch .
I would like to ask you the following :
a) I have 5 studios and i want to put 3 of them in the channel manager.
Is that possible ?

b)When i got a booking from my web-site(through beds24 ) i am getting 3 e-mails
-a new booking notification
-NEW BOOKING NOTIFICATIONS
-YOUR RESERVATION
When i add a booking direct from beds24 i am not getting any e-mail

c ) My invoice and confirmation have the eu before and after the number
for example eu 340 eu how i deduct it ?

thank you for your help

lesleywoermeijer
Posts: 83
Joined: Wed Dec 28, 2016 2:20 pm

Re: saa

Post by lesleywoermeijer » Mon Dec 16, 2019 1:17 pm

Hello,

A, if you create 5 individual studios then you can connect 3 of them to the channels.

If you have used a Room type then you can use the Channel Inventory in Settings > Channel Manager > Channel Inventory to limit the number of studios you want to sell in the Channel.

B, in Settings > Account > Host Notifications
What settings have you selected for Booking Notifications? Check the option you have selected for ;- Booking notification emails sent to
Have you setup Additional booking notification as well as Booking Notification?

C, Go to Settings > Properties > Description > and enter the symbol in one or the other of Currency Symbol to Show in front of Price OR Currency Symbol to Show after Price , if you add in both then you will see the symbol before and after the value.

solaris
Posts: 13
Joined: Wed Dec 11, 2019 6:26 pm

Re: saa

Post by solaris » Mon Dec 16, 2019 7:35 pm

A) i have room type however if i want to connect specific rooms how that is possible ?
Lets say that from the 5 studios (01 , 03 , 04, 05 , 09 room numbers ) i want to connect the room 01 , 04, 09 .


B )When i add a booking by myself from the beds24 i am not getting any e-mail confirmation .

c ) done.... however the rate in the confirmation it comes with the following form (example )
Rate: 2020-04-28 95 rate 1927170, 2020-04-29 95 rate 1927170, 2020-04-30 95 rate 1927170, 2020-05-01 95 rate 1927170, 2020-05-02 95 rate 1927170, 2020-05-03 95 rate 1927170 . i want to deduct the 1927170

Thank you for your help

annettemorgenroth
Posts: 998
Joined: Sun Jun 30, 2013 8:44 am

Re: saa

Post by annettemorgenroth » Tue Dec 17, 2019 11:07 am

A) i have room type however if i want to connect specific rooms how that is possible ?
In this case you need a room type 01 , 04, 09. Alternatively you limit the number of bookings via Channel Inventory in Settings > Channel Manager > Channel Inventory and manually assign them to these rooms.
B )When i add a booking by myself from the beds24 i am not getting any e-mail confirmation .
If you need an Email notification for bookings you added yourself manually you can set up an auto action Email in Settings>Guest Management>Auto Actions which triggers on the "Direct" bookings.
c ) done.... however the rate in the confirmation it comes with the following form (example )
Rate: 2020-04-28 95 rate 1927170, 2020-04-29 95 rate 1927170, 2020-04-30 95 rate 1927170, 2020-05-01 95 rate 1927170, 2020-05-02 95 rate 1927170, 2020-05-03 95 rate 1927170 . i want to deduct the 1927170
You are using the template varialbe [RATEDESC] right? This includes the rate id in this case 1927170 so you can identify the rate. The rate ID can not be removed.

solaris
Posts: 13
Joined: Wed Dec 11, 2019 6:26 pm

Re: saa

Post by solaris » Tue Dec 17, 2019 3:10 pm

-
bookings via Channel Inventory in Settings > Channel Manager > Channel Inventory and manually assign them to these rooms.
It seems to me the same use as the inventory in the calendar which still can not specify the number of the rooms (it will be the room 5 or 9 for example.

- It is very hard to understand the way that auto-action works with all these parameters .I have spend already many hours ....
May i have an extra help (mydesk or teamviewer ) and to pay extra for this service.


-3 case DONE !


thank you

annettemorgenroth
Posts: 998
Joined: Sun Jun 30, 2013 8:44 am

Re: saa

Post by annettemorgenroth » Tue Dec 17, 2019 3:56 pm

It seems to me the same use as the inventory in the calendar which still can not specify the number of the rooms (it will be the room 5 or 9 for example.
The channel inventory limits the number of the rooms you sell on the channels. If you want to sell specific rooms (not just a room within a room type) you will need to set the rooms up separately in the channels and in Beds24.
It is very hard to understand the way that auto-action works with all these parameters .I have spend already many hours ....
May i have an extra help (mydesk or teamviewer ) and to pay extra for this service.
The Auto Actions help page https://wiki.beds24.com/index.php/Auto_Actions which opens when you go to SETTINGS->GUEST MANAGEMENT->AUTO ACTIONS lists a number of examples which you can use for orientation.

We also offer Skype training sessions for a fee in which we help you set your account up.

If you want to book a session please send us a support ticket via the SUPPORT button in your Beds24 control panel.

solaris
Posts: 13
Joined: Wed Dec 11, 2019 6:26 pm

Re: saa

Post by solaris » Wed Dec 18, 2019 1:56 pm

I have request a skype training session .

Have you receive it because for a reason ? my previous have not been answered !

thank you

lesleywoermeijer
Posts: 83
Joined: Wed Dec 28, 2016 2:20 pm

Re: saa

Post by lesleywoermeijer » Fri Dec 20, 2019 11:39 am

Hello,

We have checked and do not see any request for a skype training call.

Can you raise a Support ticket requesting the skype training call so we can arrange a suitable date and time.

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