Click to Accept Terms & Conditions

Topics related to bookings and guest managment
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[email protected]
Posts: 21
Joined: Thu Nov 30, 2017 7:29 pm

In order to prevent chargebacks from credit card payments, a check box is required to confirm that guests accept the terms and conditions of the booking. Without it guests can quite easily get a successful chargeback if a payment is disputed.

Can this already be added to my booking page? If not is it a feature Beds24 are looking to implement?
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

You can do this with a custom question. (type = tickbox)

Settings > Properties > Booking Questions > Custom Qustions.
uistforest
Posts: 9
Joined: Sat Dec 15, 2018 6:34 pm

But how do you edit the text of the custom message you wish to display please?
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

You can create your own text at the menu

Settings > Properties > Booking Questions > Custom Questions.
uistforest
Posts: 9
Joined: Sat Dec 15, 2018 6:34 pm

Thank you , I see that that path. However when I am there, I do not see any way to edit or enter text for the custom question that I wish to ask?
Very many thanks,
Kathryn
uistforest
Posts: 9
Joined: Sat Dec 15, 2018 6:34 pm

I'm just attaching a snapshot of what I see.
I have the option to change fields but no way to enter or edit text.
I would be grateful if you can advise how I can edit the text for each custom question.

With very many thanks,
Kathryn
annettemorgenroth
Posts: 1337
Joined: Sun Jun 30, 2013 8:44 am

For custom questions you can completely define your own text.

You also habe the option to exchange any fixed text on the booking page in SETTINGS->BOOKING PAGE->DEVELOPERS 'CUSTOM TEXT'. For instructions how exactly this works please use the context help (? icons).
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