Guest need to modify or cancel a reservation

Topics related to bookings and guest managment
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terracelodge
Posts: 1
Joined: Fri Mar 31, 2017 1:02 pm

How can a guest modify or cancel a reservation via beds24?
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

annettemorgenroth
Posts: 1335
Joined: Sun Jun 30, 2013 8:44 am

Have a look here: https://wiki.beds24.com/index.php/Guest_login for information on how to set this up.
aladdin
Posts: 66
Joined: Thu Feb 23, 2017 2:30 pm

Please inform on how a guest can modify his booking WITHIN http://my-booking.info. Thank you
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

Currently https://my-booking.info only allows a cancel function.

If the guest wants to modify a booking, they can send a request message.
aladdin
Posts: 66
Joined: Thu Feb 23, 2017 2:30 pm

How they can send a request message then?
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

There will be an update to my-booking.info shortly to allow messages and document uploads
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