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belizeanirvana
Posts: 2
Joined: Thu Sep 06, 2012 2:27 pm

1 - The guest requested a room for 10 days - and or website is now showing that unit for those days as "sold" in stead of as a "request" when I look at the booking in the admin site - it shows as a "request" in yellow - which is correct - but on our website as "sold" how can we fix this.

2 - when the guest is finished with the booking how do I get them to be redirected back to my website home page?
markkinchin
Site Admin
Posts: 918
Joined: Fri Mar 02, 2012 1:43 pm

belizeanirvana wrote:1 - The guest requested a room for 10 days - and or website is now showing that unit for those days as "sold" in stead of as a "request" when I look at the booking in the admin site - it shows as a "request" in yellow - which is correct - but on our website as "sold" how can we fix this.
The room is temporarily blocked while you decide to accept or reject the booking. If you accept the booking the room stays blocked. If you reject the booking, change it's status from Request to Cancelled and the room will be available again.
belizeanirvana wrote:2 - when the guest is finished with the booking how do I get them to be redirected back to my website home page?
On the Property advanced settings page is a field for a "URL to show after booking", set this to your web page. Details of the booking are also passed to the called page so it is possible to create a personalised landing page with the guests name, arrival date etc. showing.
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