Auto Action Email contains "??" before Template Variables
Posted: Tue Feb 20, 2018 10:02 pm
Hi all,
Never had this problem until recently.
I have a customized auto action that sends an email to my customers who cancels a booking.
Problem is that for every 1st sentence of new paragraph or a Variable Template, i get "??" marks inserted in my cancellation emails.
How to solve this problem or is this a beds24 bug? I went into the email's source code and didn't see any "??" marks inside.
Pic below: this is my setup of email in my auto action settings: Pic below: source code of email in auto action settings: Pic below: this is the resulting email, with the "??" marks, that the customer receives from the auto action:
Never had this problem until recently.
I have a customized auto action that sends an email to my customers who cancels a booking.
Problem is that for every 1st sentence of new paragraph or a Variable Template, i get "??" marks inserted in my cancellation emails.
How to solve this problem or is this a beds24 bug? I went into the email's source code and didn't see any "??" marks inside.
Pic below: this is my setup of email in my auto action settings: Pic below: source code of email in auto action settings: Pic below: this is the resulting email, with the "??" marks, that the customer receives from the auto action: