Auto Actions Mail

[buckinghamhouse]

Good morning,

I've set up a few manually triggered Auto Actions which I use frequently to send emails to guests. When I look in the log of a guest's booking I can see that I've used an Auto Action to send an email to a guest, but I cannot see the specific content of the email. Once in awhile I need to reread the sent mail to the guest, where do you find the sent mail from Auto Actions? Or is it not possible to review sent mail ?? Thanks,

[annettemorgenroth]

Auto Actions are sent from your own E-mail server. You can see them in the "Sent" folder in your E-mail account.

[buckinghamhouse]

I have checked my own B&B's email server and there are no emails in the sent folder that would have been sent from the beds24 system.

I have never seen any sent mail from beds24 on my own mail server.

Have never had any issue sending /receiving emails with beds24 to guests, so where do I change the setting so that the mail will show up on my own server??

[annettemorgenroth]

where do I change the setting so that the mail will show up on my own server??

You will need to check this with your E-mail provider.

[lesleywoermeijer]

This happens with some email providers we can not control it.

Some email service providers do not block BCC emails, so you can use this option to send a copy of the emails to your own account.

Go to Settings > Account > Outgoing email > Send copies > Bcc Emails