Page 1 of 1

Issue with calculation of extra items

Posted: Mon Nov 27, 2017 2:01 pm
by aladdin
I really have an issue with the calculation of the upsell items:

Example:

Room1
RateA / 1-3 dec / 100 euro
Check in: 1 dec
Checkout: 3 dec
Nr of nights: 2
(Nr of days: in my case 3, as check in is at 08am and checkout is at 08pm)

Upsell items
During the days 1,2 and 3 dec guests can book additional items (in this case daily activities), like
Item1 / 10 euro / per person / daily

Making a booking
During the booking process RateA is selected (=100 euro)
Issue with upsell items ->
When Item1 is selected, rate is calculated for 2 days (=20 euro but should be =30 euro)

I guess there could be a workaround if you could add the option 'date' to the available options one time / daily / weekly / refundable regarding
properties / upsell items / Extra items available for booking / period

Please advice. Thank you

Re: Issue with calculation of extra items

Posted: Mon Nov 27, 2017 6:00 pm
by annettemorgenroth
The calculation is tied to the number of nights the guest stay so there is no elegant work-around. All I can suggest is you set up another upsell item for your activity on the check-out date which guests can then additionally select.

Re: Issue with calculation of extra items

Posted: Tue Nov 28, 2017 12:40 am
by aladdin
Thank you. I've solved it now by adding an extra rate for this.