Page 1 of 1

How to send emails before a week, 3days or 1day from chec-in

Posted: Sun Sep 03, 2017 6:23 am
by f-plus
I would like you to check my settings to set emails telling guests it is a week, 3days or 1day from check-in. I can send outgoing emails but cannot control the date and time to send emails.

I set simply:

* A week before
Trigger Event: Check-in
Trigger Time: -7 days
Trigger Window: 1 day
Trigger Status: All Not Cancelled

* 3 days before
Trigger Event: Check-in
Trigger Time: -3 days
Trigger Window: 1 day
Trigger Status: All Not Cancelled

* A day before
Trigger Event: Check-in
Trigger Time: -1 day
Trigger Window: 1 day
Trigger Status: All Not Cancelled

Do I have any mistakes? They looks correct but emails are not sent. I couldn't find any advices in this category. Does anyone have any ideas or solutions, please?

Re: How to send emails before a week, 3days or 1day from chec-in

Posted: Sun Sep 03, 2017 2:42 pm
by markkinchin
Your settings are correct to send 7, 3 and 1 days before check in.

The mails will only send via your email server, have you set this up at Settings > Account > Outgoing Email ?

Re: How to send emails before a week, 3days or 1day from chec-in

Posted: Sun Sep 03, 2017 11:46 pm
by f-plus
Thank you very much for your reply. I could not identify its correctness because of no emails by schedules. Sending emails looks working well (test mails sent) but I will check it again.

Your best regards,