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Last minute bookings
Posted: Wed Jul 26, 2017 11:16 pm
by machiyamotoki
Dear forum,
I have a question about last minute bookings' settings.
On Booking.com, I can't book my place for the next day.
I asked the client service and they told me that there is a setting on my Beds24 to authorize it.
Would you help me find the settings?
On the rates' page, the min days until Check-in are all set with "0 Days".
Re: Last minute bookings
Posted: Thu Jul 27, 2017 9:04 am
by annettemorgenroth
Please also check the following:
-Do you have a "Same Day Booking Cut off" in SETTINGS-PROPERTIES-BOOKING RULES?
-Have you set an override (check-in/check-out not allowed) in the CALENDAR?
Re: Last minute bookings
Posted: Thu Aug 17, 2017 5:31 am
by machiyamotoki
Hello,
"Same Day Booking Cut off" is "none".
Calendar: No, there is no override in the calendar.
Re: Last minute bookings
Posted: Thu Aug 17, 2017 7:31 am
by markkinchin
Does the price checker show price and availability for a same day booking?
Re: Last minute bookings
Posted: Tue Aug 22, 2017 12:36 pm
by zagrebpoint
I have the same problem
The cut of time is set to 18:00
The Time Zone in Account is correct.
On price check tool I can see that the apartment is available for today. There are no Overrides.
But on Booking.com it is not available for today. I am looking at 14:34 (so it should be still available for booking)
Re: Last minute bookings
Posted: Tue Aug 22, 2017 12:48 pm
by markkinchin
Does the View Actual Data sent to Booking.com show the room is open or closed?
Re: Last minute bookings
Posted: Tue Aug 22, 2017 1:03 pm
by zagrebpoint
I found the problem.
The rate on Booking.com had a restriction from their side.
It works now.