Last minute bookings

Topics related to bookings and guest managment
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machiyamotoki
Posts: 5
Joined: Wed Jun 07, 2017 1:54 am

Dear forum,

I have a question about last minute bookings' settings.
On Booking.com, I can't book my place for the next day.
I asked the client service and they told me that there is a setting on my Beds24 to authorize it.
Would you help me find the settings?

On the rates' page, the min days until Check-in are all set with "0 Days".
annettemorgenroth
Posts: 1339
Joined: Sun Jun 30, 2013 8:44 am

Please also check the following:
-Do you have a "Same Day Booking Cut off" in SETTINGS-PROPERTIES-BOOKING RULES?
-Have you set an override (check-in/check-out not allowed) in the CALENDAR?
machiyamotoki
Posts: 5
Joined: Wed Jun 07, 2017 1:54 am

Hello,

"Same Day Booking Cut off" is "none".
Calendar: No, there is no override in the calendar.
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

Does the price checker show price and availability for a same day booking?
zagrebpoint
Posts: 125
Joined: Thu Jun 18, 2015 6:27 pm

I have the same problem
The cut of time is set to 18:00
The Time Zone in Account is correct.

On price check tool I can see that the apartment is available for today. There are no Overrides.

But on Booking.com it is not available for today. I am looking at 14:34 (so it should be still available for booking)
markkinchin
Site Admin
Posts: 935
Joined: Fri Mar 02, 2012 1:43 pm

Does the View Actual Data sent to Booking.com show the room is open or closed?
zagrebpoint
Posts: 125
Joined: Thu Jun 18, 2015 6:27 pm

I found the problem.

The rate on Booking.com had a restriction from their side.
It works now.
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