Update guest info across bookings.
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voletsbleus
- Posts: 10
- Joined: Mon May 30, 2016 11:54 am
Is there any way I can set up this system so that, if I add guest information, it will update across all the bookings? I find it frustrating that, even when I go into a guest data record and add information, this does not automatically show up on their bookings - or am I being completely dense about it?
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annettemorgenroth
- Posts: 1337
- Joined: Sun Jun 30, 2013 8:44 am
You can use the "Guests" functions to add information to guests which will then also be available in future bookings. Have a look here: https://wiki.beds24.com/index.php?title=Category:Guestsfor more information on how to use the guests functions.
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voletsbleus
- Posts: 10
- Joined: Mon May 30, 2016 11:54 am
Thanks, but you haven't actually answered my question.
I would like a function that automatically updates the information in all current bookings for the same guest - even when you link bookings, this doesn't happen - as well as being able to use this information for future bookings.
Does this not exist? And, if not, could it be considered for development?
thanks!
I would like a function that automatically updates the information in all current bookings for the same guest - even when you link bookings, this doesn't happen - as well as being able to use this information for future bookings.
Does this not exist? And, if not, could it be considered for development?
thanks!
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annettemorgenroth
- Posts: 1337
- Joined: Sun Jun 30, 2013 8:44 am
Let me explain what is possible:
1. Make changes to the "Guest" as explained in my previous answer. These changes will then automatically added to future bookings for this guest.
2. Make changes in a group booking which apply to all bookings in the group. Have a look here: how to do this. http://recordit.co/ZrbyKJu9Nl.
Only changes made to a guest are available for future bookings. Applying changes in a booking automatically to a guest is not possible and is also nothing we are planning to add.
1. Make changes to the "Guest" as explained in my previous answer. These changes will then automatically added to future bookings for this guest.
2. Make changes in a group booking which apply to all bookings in the group. Have a look here: how to do this. http://recordit.co/ZrbyKJu9Nl.
Only changes made to a guest are available for future bookings. Applying changes in a booking automatically to a guest is not possible and is also nothing we are planning to add.