Automatically refund a cancellation through Stripe

Topics related to bookings and guest managment
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hessel
Posts: 30
Joined: Sat Feb 21, 2015 8:09 pm

Hello! We use Stripe as our payment gateway, but I noticed that guests cancelling do not automatically get refunded their deposit through Stripe. Is there a tweek for that? Thanks!
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annettemorgenroth
Posts: 1338
Joined: Sun Jun 30, 2013 8:44 am

No. You will need to process all refunds manually. Have a look here: https://wiki.beds24.com/index.php?title=Stripe
for more information on how the interface with Stripe works and what it can do.
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hessel
Posts: 30
Joined: Sat Feb 21, 2015 8:09 pm

thank you Anette!
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