Page 1 of 1
Booking Cancelation
Posted: Sun Mar 04, 2012 5:17 pm
by anonymous
We have just had a cancelation and I have gone on line to cancel it - how does the refund system work. Does he get an auto refund from Beds24 ?
Re: Booking Cancelation
Posted: Sun Mar 04, 2012 5:18 pm
by markkinchin
Hi
Beds24 does not directly collect or refund any money from guests. If the guest paid
using paypal you should be able to cancel and refund his payment from within
paypal. If they paid by other means you will need to deal with that accordingly.