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Merging guests + what is link?

Posted: Sat Mar 12, 2016 10:18 am
by wbstephen
Hi there,

How are future bookings from past guests handled if through our website or a 3rd party Channel?

Is it possible to merge guests to remove duplicates and transfer all booking history to one guest?

What does linking guests do?

Thanks
Stephen

Re: Merging guests + what is link?

Posted: Sat Mar 12, 2016 10:59 am
by wbstephen
Finally found another post regarding the same question. So no need to answer.

As an aside, the search function on this forum is almost useless. It disallows all common words.

Re: Merging guests + what is link?

Posted: Wed Dec 13, 2017 4:25 pm
by richonem
Hi. Where did you find the other reply as im looking for similar info?

Thanks
Richard

Re: Merging guests + what is link?

Posted: Wed Dec 13, 2017 4:33 pm
by markkinchin
This is an old post so I am not sure if you will get an answer from the original poster.

The short answer is that the system uses the email address to match new bookings to existing guests.