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Confirmation e-mail
Posted: Sat Feb 13, 2016 4:37 pm
by philbauch
I did a manual reservation and tried to send a confirmation e-mail to my e-mail address and it doesn't send it.
It says "Mail could not be sent, check the email address and your outgoing mail setup"
I need to be able to send it.
E-mail address is correct, I tried with several more.
Re: Confirmation e-mail
Posted: Sun Feb 14, 2016 12:22 am
by hostaria239
Did you set up your email address in ACCOUNT/OUTGOING EMAIL?
- If not you should do it, beds24 do not provide email for sending email (I think)
- If you did set up your email remember that you cannot send an email to your own email address (I mean the email that is suppose to send the email because is your mail provider that cannot do this), you should try to put another email address on the RESERVATION/MAIL/EMAIL field, and be sure to type in your email (the hotel/reservations email) in ACCOUNT/OUTGOING EMAIL/SEND COPIES/CC EMAIL ADDRESS. It will work.
Re: Confirmation e-mail
Posted: Mon Feb 15, 2016 9:09 am
by annettemorgenroth
Have you sent a test Email in SETTINGS->ACCOUNT->OUTGOING EMAIL? If this fails you will need to fix up your settings.
For instructions please use the context help (? icons) and click on HELP (top right menu) of this page.