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Booking cancellation/amendment notification email

Posted: Thu Jul 16, 2015 1:38 pm
by cosmic
Is there a way to have beds24 to notify me if there's a booking cancellation or amendment?

Is there also a way for beds24 to notify me of urgent same-day arrival/last-minute bookings?

Thanks!

Re: Booking cancellation/amendment notification email

Posted: Thu Jul 16, 2015 1:43 pm
by markkinchin
cosmic wrote:Is there a way to have beds24 to notify me if there's a booking cancellation or amendment?
Bookings cancelled/modified by most OTA's in the channel manager will generate an email notification
cosmic wrote:Is there also a way for beds24 to notify me of urgent same-day arrival/last-minute bookings?
You can set up SMS notification messages direct to your phone for last minute bookings.

Re: Booking cancellation/amendment notification email

Posted: Thu Jul 16, 2015 7:24 pm
by cosmic
could you kindly tell me where to make those settings? Thanks!

Re: Booking cancellation/amendment notification email

Posted: Fri Jul 17, 2015 7:21 am
by markkinchin
markkinchin wrote: You can set up SMS notification messages direct to your phone for last minute bookings.
Settings > Account > Host Notifications

Re: Booking cancellation/amendment notification email

Posted: Thu May 03, 2018 1:59 am
by team.miura.beds24
Hi,

Is it possible to create an auto action that is triggered whenever there is a modification in the booking?

Re: Booking cancellation/amendment notification email

Posted: Thu May 03, 2018 10:36 am
by annettemorgenroth
team.miura.beds24 wrote:
Thu May 03, 2018 1:59 am
Is it possible to create an auto action that is triggered whenever there is a modification in the booking?
This is not possible but we have added it to our list of prospecitve enhancements.

Re: Booking cancellation/amendment notification email

Posted: Thu May 03, 2018 12:46 pm
by team.miura.beds24
If there is a modification, such as in the number of people staying, will Beds24 send an email to the admin?
If yes, can I modify this email template and send it to another email?

Re: Booking cancellation/amendment notification email

Posted: Thu May 03, 2018 3:30 pm
by annettemorgenroth
team.miura.beds24 wrote:
Thu May 03, 2018 12:46 pm
If there is a modification, such as in the number of people staying, will Beds24 send an email to the admin?
If yes, can I modify this email template and send it to another email?
For chnannel bookings yes if the channel sends us the modification. Modifiying the message is not possible. If you want to forward it thes messages you can use the forwarding function in your E-mail account.