Booking.com payment collector

Topics related to bookings and guest managment
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bestchoice
Posts: 2
Joined: Sat Nov 16, 2024 5:57 pm

Hi!

Booking.com charge the guest 100 Euro.
I see the charged amount in "Info" page BOOKINGCOMBANKTRANS = BankTransfer EUR 100.00
In "Invoice" page I see Total Paid=0.00 Balance Due = 100

The question is:
How to make the booking from Booking.com fully payed? Only manually add payment in "Charges and Payments"?

Thanks.
lesleywoermeijer
Posts: 362
Joined: Wed Dec 28, 2016 2:20 pm

For Channels that collect the payment, you can use the setting in Settings > Channel Manager > General channel manager settings

Channel Collect Payments = Charges & Payments. Use (?) Context Help for more details.

Bookings created after the change will have the Payment included when the booking is imported.

https://go.screenpal.com/watch/cTVZoVnfOho
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