Outgoing Email from Gmail

Topics related to bookings and guest managment
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dietdaleman
Posts: 11
Joined: Tue Oct 17, 2017 3:06 pm

Hi,

When we send a gmail just with plain bold text in it (I already removed all html), we get encrypted emails and codes in the emails to our guests.
Even the subject is gone.
I tested it from a different email server and then it goes well but we made this emailaddress specially for this apartment.

Does anybody have an idea how to fix this?
Does it has to do with the gmail settings?
Best wishes,
eleni mylona
Posts: 27
Joined: Sun Feb 03, 2019 4:35 pm

Hi

The following list may help you fix or diagnose the problem. Some of these tests will help narrow the problem down if they don’t solve it so it’s important to test and answer each one. They all assume you are using the Gmail web interface logged in at https://mail.google.com/

Have you tried clearing your browser's cache and cookies, and then re-starting it? https://support.google.com/accounts/answer/32050

What browser and version are you using? Have you updated your browser to the latest supported version? https://support.google.com/mail/answer/6557

Have you tried performing the task in another supported browser AND on another computer on a different network to see if it behaves the same?

Have you tried both the Standard, and Basic-html (https://mail.google.com/mail/h/) versions of Gmail to see if anything changes?

Have you tried disabling any browser extensions or add-ons? Have you tried running in Safe Mode (Firefox) or using an incognito window (Chrome)
dietdaleman
Posts: 11
Joined: Tue Oct 17, 2017 3:06 pm

Dear Eleni,
We tried this all.
And the emails keep coming in wrong.
So the problem narrows down to either the Beds24 account of the owner or to another setting in his outgoing email/gmail that we are missing now.

Best wishes,
Diet
eleni mylona
Posts: 27
Joined: Sun Feb 03, 2019 4:35 pm

Hi,

This does not narrow the issue to Beds24 settings. Other users they don´t have such a problem. Maybe you need to create a new Gmail to see if it works the same.

Best regards
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