SMS autoaction (booking cancelled)
Posted: Wed Aug 25, 2021 10:06 pm
Hello everyone,
I created an autoaction with a sms sending for a cleaning confirmation, the trigger event is from 5 days before check out, with a 4 days time window.
And now, i would like to create another autoaction with a sms sending for a cleaning cancelation, but the trigger event is that the guest cancel his booking ONLY from 5 days before his check out until his check in. I mean, if the guest cancel his booking, i don't know, 12 days before his check out for example, the autoaction will not trigger. Actually, i don't want to send a sms for a cleaning cancelation, if no sms has been sent for a cleaning confirmation.
Could you please tell me how to process ?
Thank you very much for your help.
Have a nice day.
Antoine
I created an autoaction with a sms sending for a cleaning confirmation, the trigger event is from 5 days before check out, with a 4 days time window.
And now, i would like to create another autoaction with a sms sending for a cleaning cancelation, but the trigger event is that the guest cancel his booking ONLY from 5 days before his check out until his check in. I mean, if the guest cancel his booking, i don't know, 12 days before his check out for example, the autoaction will not trigger. Actually, i don't want to send a sms for a cleaning cancelation, if no sms has been sent for a cleaning confirmation.
Could you please tell me how to process ?
Thank you very much for your help.
Have a nice day.
Antoine