Identify returning guests

Topics related to bookings and guest managment
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1361630
Posts: 3
Joined: Wed Feb 13, 2019 11:00 am

Hello,
I have looked but have not found a way to do this.

Is there a way to automatically identify returning guests (not direct bookings but those that came through channels).

A way that i see is to have a table with all prior bookings on integromat and match a field from new bookings and then apply an info code to booking.

Is there another, simpler way built in beds24?

Thank you,
Mihai
lesleywoermeijer
Posts: 155
Joined: Wed Dec 28, 2016 2:20 pm

Yes, this is possible, you can create an auto action to identify 'Repeat' guests.

See this example in the wiki page https://wiki.beds24.com/index.php/Auto_ ... peat_Guest
1361630
Posts: 3
Joined: Wed Feb 13, 2019 11:00 am

Thank you for your reply. I didn't see that auto actions page was modified to include more examples :)
1361630
Posts: 3
Joined: Wed Feb 13, 2019 11:00 am

Now a follow up question. I had turned off auto save to guest database but have saved booking history for 12 months. Can i import existing guests to database?
lesleywoermeijer
Posts: 155
Joined: Wed Dec 28, 2016 2:20 pm

The guest details are linked to bookings, you can import bookings and the guest details will be imported to the guest database, but it is not possible to import guest details to the Guest database.
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