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Payment Made Dates & Invoice Payment Status Items

Posted: Fri Sep 18, 2020 8:13 pm
by gerval2015
After an invoice number has been assigned where can i see the dates that each payment applied to the account have been made. and is it possible that i can add the date of the payments onto the invoice along with the Invoice Payment Status Items for that payment.

Once the invoice number has been assigned the charges and payments screen is cleared and i cannot seem to find anywhere the ability to view the date the payment was applied.

Re: Payment Made Dates & Invoice Payment Status Items

Posted: Sat Sep 19, 2020 10:06 am
by annettemorgenroth
This happens when you have choosen to "lock" invoices after an invoice number has been assigned.

When a new payment is registered (automatic or manually) the system will add a new invoice.

Re: Payment Made Dates & Invoice Payment Status Items

Posted: Sat Sep 19, 2020 6:05 pm
by gerval2015
It would seem strange that I cannot see the date a payment was added into the booking after an invoice is assigned.

I understand that any new payment will be added to a new invoice but surely I should be able to see the date of a payment? Imagine I receive a query 6 month after check out it cannot be impossible to see dates payments have been recorded on the booking?

Re: Payment Made Dates & Invoice Payment Status Items

Posted: Sun Sep 20, 2020 12:44 pm
by markkinchin
The date should display. If you see a problem please start a support ticket in which you give us the booking number for which you see a problem.