Auto fill country from channel

Topics related to bookings and guest managment
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kiki tulum
Posts: 5
Joined: Tue Jun 09, 2020 12:10 am
Contact:

Hello,
I am really new in beds24.

Since I synchronize my listings between airbnb and Beds24, in the bookings, the countries of the guests do not appear or rather they appear in 0.5% of the cases. Right now, I'm putting it on manually... pff, it's tiring.
And I like to have the countries or even the states in the USA in order to get reports and statistics.

Q1 - Is it because because Booking.com or Airbnb does not send country information through their XML.
Q2 - Is there something I'm doing wrong?

Thank you for your help.
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lesleywoermeijer
Posts: 174
Joined: Wed Dec 28, 2016 2:20 pm

The fields will be filled if the data is sent from the channels.

If you have believe that the data is sent from the channel, then please raise a support ticket so we can confirm the data sent from the channel.
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