Beds24.com User Forum

Hello,
For a little more than a month in the "info" tab of a booking i don't get the stripe payment ID, only the amount.
For the exact same time all the payment id's from stripe starts with ip_ rather than ch_

I strongly suspect a link

My accountant really wants these number.

If i could get them back that would be awsome

Thanks
Henri

PS : By looking a little deeper, i found that another "Property" i use withing Beds24 (for gift vouchers) still receive ch_ ids and they appear in the info tab.
I didn't want to open a support ticket as there is no rush at all, but if you need to see the set up, let me know.

The new Stripe "Strong Customer Authentication" option processes the charges and reports the charge ID differently.
We have made an update to read and store the charge ID#s from these types of payments.

And that explains why my othe property worked... it was a just more recent payment, post upate.
Thank you for solving the problem even before i asked, you are awesome