Guest Login Messages Function

Topics related to bookings and guest managment
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gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Guest Login Messages Function

Post by gerval2015 » Thu Jan 24, 2019 5:26 pm

On the guest login page http://my-booking.info/login

There is a button for ´Messages´ I assume so a guest can send a message and then the property can reply.

If i login as a guest and click this button it just logs me out again and nothing happens.

Is this function not yet live or do i have to enable it somewhere?

Many thanks

annettemorgenroth
Posts: 927
Joined: Sun Jun 30, 2013 8:44 am

Re: Guest Login Messages Function

Post by annettemorgenroth » Fri Jan 25, 2019 10:51 am

When "Allow guest login" is set to "Yes" guests can view their bookings from the guest login area. The template variable [GUESTLOGIN] creates a link to the login.

Have a look here: https://wiki.beds24.com/index.php/Guest_login for more information.

gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Re: Guest Login Messages Function

Post by gerval2015 » Tue Jan 29, 2019 10:03 pm

Hi, the reply you have provided didn't answer my question. I know how to use the guest login function and do use it. However my question is relating to the messaging function within the guest login page.

The messaging function does not seem to work. Nothing happens when a guest clicks on messages within the logged in area.

annettemorgenroth
Posts: 927
Joined: Sun Jun 30, 2013 8:44 am

Re: Guest Login Messages Function

Post by annettemorgenroth » Wed Jan 30, 2019 1:33 pm

The messaging function for guests work. If you see issues please send a support ticket with the booking number so we can have a look.

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