Guest Registration Details Capture

Topics related to bookings and guest managment
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gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Guest Registration Details Capture

Post by gerval2015 » Sat Oct 27, 2018 12:11 pm

At the moment I only use beds24 for taking online bookings we have a whole other system for everything else. I would like to switch everything to beds24. Below is the only bit that is preventing me from doing that.

Is it possible somewhere to enable text fields in the booking system to capture additional guest information when they arrive to the reception office. I want to capture 4 text items - type of ID document, document number, document start date & date of birth.

Daily i would then export these into a csv with details I already have for submission to an external system.

Thanks

iuri_rosa
Posts: 20
Joined: Fri Jun 10, 2016 9:14 pm

Re: Guest Registration Details Capture

Post by iuri_rosa » Sat Oct 27, 2018 7:37 pm

Yes this is possible by using the custom questions under, Settings > Properties > Booking Questions.

You can generate a "Custom Report" with the custom questions and export to a .csv. file.

Regards,

Iuri Rosa

gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Re: Guest Registration Details Capture

Post by gerval2015 » Sun Oct 28, 2018 10:59 am

Is this the only way possible?

I have to capture this detail for all the guests present in the accommodation, there could be a large number of people especially if its a multiroom booking.

I fear it may not be possible.

laranjalrentals
Posts: 1
Joined: Mon Oct 15, 2018 9:09 pm

Re: Guest Registration Details Capture

Post by laranjalrentals » Fri Dec 14, 2018 9:49 am

Is there any update on this topic? Is it posdible to request guest registration info in the guest login area?

markkinchin
Site Admin
Posts: 885
Joined: Fri Mar 02, 2012 1:43 pm

Re: Guest Registration Details Capture

Post by markkinchin » Fri Dec 14, 2018 9:55 am

There are plans to be able to ask additional questions in the my-booking,info (guest login)

This should hopefully be completed early in the new year.

markkinchin
Site Admin
Posts: 885
Joined: Fri Mar 02, 2012 1:43 pm

Re: Guest Registration Details Capture

Post by markkinchin » Fri Dec 14, 2018 9:57 am

There is also now an integration to Integromat,

Settings > Apps & Integrations > Integromat.com

You may be able to use this to connect to an external system which can send questionaires to the guests

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