Update Booking Notification

Topics related to bookings and guest managment
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Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Update Booking Notification

Post by gerval2015 » Fri Sep 28, 2018 9:15 am

I have a room type which is for internal use only, its not bookable on the booking page.

I use the dashboard to add these bookings manually. At the time of manually adding the booking into the dashboard I do not have the credit card details (my setup is to collect card details and process on my own POS).

I have created an auto action which sends an email to the guest email address. This email gives a summary of the booking and asks for them to follow the template variable [PAYBUTTON:NA:CC] to enter their card details. Once the guest has done this the card details populate into the correct place as expected.

My missing piece is for a notification to the host/property email to advise at the point the guests updates the booking and has added their card details. Is there anywhere I can set up a host notification to advise of the guest completing the credit card details?

Thanks in advance.

Posts: 927
Joined: Sun Jun 30, 2013 8:44 am

Re: Update Booking Notification

Post by annettemorgenroth » Tue Oct 02, 2018 7:32 am

You can set up an Auto Action in which you enter

Card Collect Accepted

in "Booking Field Contains". For more information on how to set up Auto Actions have a look here:

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