unit status to trigger auto action

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[email protected]
Posts: 55
Joined: Mon Nov 21, 2016 1:47 pm

unit status to trigger auto action

Post by [email protected] » Thu Jul 12, 2018 3:57 pm

Hi,

I want my cleaning crew to change the status of the unit to inform when cleaning is done and room is ready for check-in. I use the unit status for this from the dashboard.

I wnat to create an autoaction to send a email to my guest to inform them they can check-in and for me to be informed the unit is ready. I cannot find where this trigger can be use to fire this action. can you help? Otherwise, can you indicate an alternative method to perform this?

markkinchin
Site Admin
Posts: 907
Joined: Fri Mar 02, 2012 1:43 pm

Re: unit status to trigger auto action

Post by markkinchin » Fri Jul 13, 2018 8:36 am

Auto actions trigger based on values in the booking, not the room or unit.

You would have to do something to the upcoming booking like adding a specific info item to it and use that to trigger the auto action.

paulatellez
Posts: 1
Joined: Thu Dec 20, 2018 2:52 am

Re: unit status to trigger auto action

Post by paulatellez » Tue Jan 21, 2020 2:59 pm

This is a great idea, could we have a feature request for this?

lesleywoermeijer
Posts: 86
Joined: Wed Dec 28, 2016 2:20 pm

Re: unit status to trigger auto action

Post by lesleywoermeijer » Thu Jan 23, 2020 11:43 am

You can add a Booking Info Code to the booking when the cleaning team have completed their work. Open the booking and go to the INFO tab and then add a Booking Info Code - Ready (for example)

This can then be used by the Auto Action to trigger the message to the Guest that their room is ready to checkin.

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