Info codes - case sensitivity

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praguecityrooms
Posts: 26
Joined: Mon Dec 07, 2015 10:41 pm

Info codes - case sensitivity

Post by praguecityrooms » Wed Sep 13, 2017 1:11 pm

Hello,

Using Auto Actions (AA) We are triggering some info codes to be added to bookings depending on the keywords in the guest comments and notes fields.

I noticed that these triggers seem to be case sensitive. E.g. we have an info code of "parking" if the guest has the word "parking" in their guest comment. If they use the word "Parking" then the AA is not triggered. I tested this a few times.

So I am wondering if its intentional to have these triggers as case-sensitive ?

Also, is it possible to list some key word alternatives on the AA perhaps separated by comma's so that misspellings can be accounted for in one AA instead of setting up individual ones. E.g. to have a list of keywords like Parking, parking, prking, carparking, car-parking, autoparking, etc. that would trigger an AA to add an info code of "parking" ?

Thanks,
Brian

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Info codes - case sensitivity

Post by annettemorgenroth » Wed Sep 13, 2017 4:32 pm

Info codes need to be case sensitive.

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