Using Auto Actions (AA) We are triggering some info codes to be added to bookings depending on the keywords in the guest comments and notes fields.
I noticed that these triggers seem to be case sensitive. E.g. we have an info code of "parking" if the guest has the word "parking" in their guest comment. If they use the word "Parking" then the AA is not triggered. I tested this a few times.
So I am wondering if its intentional to have these triggers as case-sensitive ?
Also, is it possible to list some key word alternatives on the AA perhaps separated by comma's so that misspellings can be accounted for in one AA instead of setting up individual ones. E.g. to have a list of keywords like Parking, parking, prking, carparking, car-parking, autoparking, etc. that would trigger an AA to add an info code of "parking" ?
Suggestions and ideas to make Beds24.com better
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