Contingent Custom Question

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buckinghamhouse
Posts: 41
Joined: Thu Dec 29, 2016 3:18 pm

Contingent Custom Question

Post by buckinghamhouse » Mon Apr 17, 2017 1:20 pm

Is there a way to ask a guest during the reservation process a custom question that is only triggered when they meet a specific criteria? I have a room that can be made as a king or two twin beds, and only want the custom question to show up when they specifically choose this room. Don't want to confuse guests if they choose one of the other rooms which doesn't have the different bed options.

Thanks,

annettemorgenroth
Posts: 890
Joined: Sun Jun 30, 2013 8:44 am

Re: Contingent Custom Question

Post by annettemorgenroth » Mon Apr 17, 2017 2:49 pm

Custom questions apply to the whole property. You could set up a second offer so your guest will be able to choose between the bedding option. Have a look here: https://wiki.beds24.com/index.php?title=Offers
how to use offers.

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