Loyalty & Reward Program System

Suggestions and ideas to make Beds24.com better
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genellehouse
Posts: 28
Joined: Fri Jan 08, 2016 3:46 pm

Loyalty & Reward Program System. Including a collaborative program with all Beds24 customers.
annettemorgenroth
Posts: 1337
Joined: Sun Jun 30, 2013 8:44 am

Hello,

Can you explain what exactly you mean?
genellehouse
Posts: 28
Joined: Fri Jan 08, 2016 3:46 pm

Here's is an explanation of Loyalty Programs;
https://en.wikipedia.org/wiki/Loyalty_program

For example today OTA's eg. booking.com use loyalty programs to retain customers.
http://www.booking.com/welcome_genius.en-gb.html

Now consider this. A collaborative approach. Beds24 has X number of customers/properties around the world. The ability of using loyalty rewards interchangeably with all these properties.

I guess you'd have to probably have an opt-in approach. Some of your customers may not want to offer loyalty rewards.
pasochicogay
Posts: 28
Joined: Thu Jul 14, 2016 5:46 pm

We have our own loyalty program and using the customizable fields in the booking system for thiy loyalty program it works fine.

But a "Worldwide" loyalty programe is something we can not join as we have a special accomodation ;)
annettemorgenroth
Posts: 1337
Joined: Sun Jun 30, 2013 8:44 am

We see our role as B2B technology provider. Setting up and running a loyalty scheme is not in our scope of business.
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