Guest state

Suggestions and ideas to make Beds24.com better
citycenterlv
Posts: 1
Joined: Wed Jun 15, 2016 3:02 pm

Guest state

Post by citycenterlv » Wed Jun 15, 2016 8:59 pm

Add a field for guest state. On the booking form there is no box asking for which state the guest lives in. This information is important to have especially if they live in the US, as it is a part of the address.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Guest state

Post by annettemorgenroth » Thu Jun 16, 2016 5:51 am

You can use a "Custom Question" if you need to collect the state. To create a custom question go to SETTINGS->PROPERTIES->BOOKING QUESTIONS. If you need instructions please use the context help (? icons) and click on HELP (top right menu) of this page.

wvs_2003
Posts: 38
Joined: Sat Dec 31, 2016 10:59 pm

Re: Guest state

Post by wvs_2003 » Sun Mar 19, 2017 1:21 am

Hi all,

I would like to again bring up the suggestion of having the guest's state/province to be included as one of the Booking's "Standard Questions". It would be more convenient if the guest's state/province is shown on the same tab (booking's "Summary" tab") with the address, city, country, etc.

I, and I'm assuming many others, have created a a custom question to record the guest's state/province. However, the state/province is shown on the booking's "Detail tab". This is not convenient because the State/province is not shown with the address, city, country/etc. I prefer not having to click between two tabs to view the complete address of my guests.

cmartinpage
Posts: 105
Joined: Sat May 17, 2014 3:58 pm

Re: Guest state

Post by cmartinpage » Mon Mar 20, 2017 9:03 am

Yes, I have also created a custom question for County/State, but agree that it would be more logical if it was on the same page as the rest of the guest address details.

taylorscornerbnb
Posts: 13
Joined: Sat Dec 01, 2018 4:00 am

Re: Guest state

Post by taylorscornerbnb » Sat Dec 29, 2018 6:58 pm

Bringing this post back from the dead... the custom field for State is fine, but the real issue is custom fields show on the Detail tab instead of Summary tab. At a minimum, the order of fields should be the same for both the front end and back end booking pages. Ideally, custom fields show on the summary tab. When i take a booking over the phone, I shouldn't have to switch tabs just to enter the State.

cmartinpage
Posts: 105
Joined: Sat May 17, 2014 3:58 pm

Re: Guest state

Post by cmartinpage » Sun Dec 30, 2018 8:04 am

I agree. It is a pain to have to switch between tabs just to get the County/State custom field

markkinchin
Site Admin
Posts: 885
Joined: Fri Mar 02, 2012 1:43 pm

Re: Guest state

Post by markkinchin » Sun Dec 30, 2018 5:17 pm

We are adding state and company name as new standard booking questions, they should be ready to use next week.

cmartinpage
Posts: 105
Joined: Sat May 17, 2014 3:58 pm

Re: Guest state

Post by cmartinpage » Tue Jan 01, 2019 11:39 am

Is it possible to change the wording to State/County?
I thought that I could do it using the | symbol, but can't find out where to do it

markkinchin
Site Admin
Posts: 885
Joined: Fri Mar 02, 2012 1:43 pm

Re: Guest state

Post by markkinchin » Tue Jan 01, 2019 8:27 pm

You can change the text on the booking page at the menu

Settings > Booking Page > Developer > Custom Text

taylorscornerbnb
Posts: 13
Joined: Sat Dec 01, 2018 4:00 am

Re: Guest state

Post by taylorscornerbnb » Thu Jan 03, 2019 7:19 pm

1) Thank you for implementing this change! Looking forward to seeing it in action next week.
2) The Custom Text function only works on the front end (what the user sees); it does not appear to follow through to the back end. For instance, I have changed "Postcode" to "Zip Code". Appears fine for the user, but if I go in the back end to add a booking through the admin interface, the form still shows "Postcode".

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