No rate availability

Suggestions and ideas to make Beds24.com better
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cmartinpage
Posts: 111
Joined: Sat May 17, 2014 3:58 pm

If a potential guest searches for availability for a date beyond which I have not set a rate, it shows the room as being unavailable. In reality, the room will be available, but I have only set the rates for the next 11 months.
Instead of showing a not available message for dates where no rate is set, would it be possible to show a please contact us message?
annettemorgenroth
Posts: 1337
Joined: Sun Jun 30, 2013 8:44 am

There are two built in options you an use:

1. Change the warning message to any text you want in SETTINGS->BOOKING PAGE->ADVANCED "Room No Price Message"
2. Create a rate which runs for a long time without setting a price but setting "Allow Enquiry" = Yes
cmartinpage
Posts: 111
Joined: Sat May 17, 2014 3:58 pm

I have tried setting a Room No Price Message but it does not appear in the calendar. I still get a Not Available on... message
cmartinpage
Posts: 111
Joined: Sat May 17, 2014 3:58 pm

The Room No Price message still does not seem to be working.
annettemorgenroth
Posts: 1337
Joined: Sun Jun 30, 2013 8:44 am

Can you please send a support ticket indicating room id, rate id and dates so we can have a look?
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