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Unified inbox.

Posted: Fri Sep 18, 2020 3:01 pm
by jwinberg
Hello, we would like a unified inbox. This would allow us to respond and send messages via one place to several portals not just Airbnb

Re: Unified inbox.

Posted: Mon Sep 21, 2020 10:11 am
by annettemorgenroth
This is on our roadmap.

We are currently beta testing Booking.coms new messaging API which will go live as soon as the development is finished.

Re: Unified inbox.

Posted: Wed Sep 23, 2020 8:57 am
by benidormsky
+1 up

Re: Unified inbox.

Posted: Tue Dec 15, 2020 12:35 am
by jwinberg
Hi checking in on this, is there a timeline for a unified inbox?

Re: Unified inbox.

Posted: Tue Dec 15, 2020 7:02 am
by eleni mylona
Hi

We have this on the roadmap, but we can't give a time frame for it at the moment.

Kind Regards

Eleni

Re: Unified inbox.

Posted: Sat Jan 16, 2021 12:43 pm
by marcel.marie
Hi,

is the Booking.com messaging API finally integrated, and if not when?

I need this and other channel manager are starting to support this.

Thank you

Re: Unified inbox.

Posted: Wed Feb 03, 2021 5:19 pm
by marcel.marie
Is this still planned soon?...

Re: Unified inbox.

Posted: Thu Feb 04, 2021 1:56 pm
by annettemorgenroth
Yes. We have completed the development but Booking.com is still fixing some bugs at their end.

We are hoping to go into Beta testing next week or the week after.

We have already noted to include you in the beta test.

Re: Unified inbox.

Posted: Fri Feb 05, 2021 10:07 pm
by jwinberg
Great news on the Booking.com front. Do you have an update on Airbnb and a message indicator to let us know when a new message arrives?

Re: Unified inbox.

Posted: Fri Feb 12, 2021 3:12 pm
by annettemorgenroth
@marcel.marie: We have set you live for beta testing. You can now send messages to your Booking.com guests directly from the booking.

If you need assistance please send a support ticket.