Guest Registration Details Capture

Suggestions and ideas to make Beds24.com better
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gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Guest Registration Details Capture

Post by gerval2015 » Fri Nov 02, 2018 5:15 pm

To become a more rounded front office system. I think it would be beneficial to add the ability to register guests details on arrival to check in.

I use two different systems at the moment, and use beds24 just to enable online bookings for accommodation offering, but are a larger campsite and the motorhome / caravan visitors are handled on another system. I would like to switch all my use to beds24. However, daily I have to register details of all guests arrivals then each night export this to load to a police system.

It would be very useful to have fields within the booking to allow capture of all guests details. The fields specific to my use are First Name / Surname / Date of Birth / Nationality / ID Document Type / ID Document Number / ID Document Start & Expiry date / Male or Female.

I need these for all guests (not just the lead guest) - I can then export these into a CSV file, it would be useful that the fields are customisable as I have to export in the Spanish Language.

It might be a useful feature for other users as I know there have been many regulations that require guest detail submission, many regions of Spain now have new regulations that even airbnb guests detail must now be submitted nightly to the police.

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Guest Registration Details Capture

Post by annettemorgenroth » Sat Nov 03, 2018 12:45 pm

You can use "custom questions" to do this. You can set them up in Settings > Properties > Booking Questions. For reporting you can generate a custom report in Reports > Custom Reports.

If you set the "Control Panel Language" in Settings > Account > Preferences the report should be generated in Spanish.

gerval2015
Posts: 21
Joined: Fri Jul 13, 2018 9:23 am

Re: Guest Registration Details Capture

Post by gerval2015 » Sat Nov 03, 2018 1:04 pm

That would be a very messy workaround.

I might need to capture details of up to 8 guests per booking with 9 items of data. So that could be up to 72 fields I need to complete. I would need each data item to link to the specific guest to which it belongs. And i dont even think custom questions would allow so many fields.

I´m sure a guest registration page would be useful to more than just my use case.

It doesn´t need to be customer facing it can just be internal, but then at a later stage can be added to the guest login feature, to allow in future an online check option. All potential for additional revenue for you.

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