Same email to all customers

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nkalka bunny hotel
Posts: 5
Joined: Wed May 04, 2016 9:30 am

Same email to all customers

Post by nkalka bunny hotel » Sun Aug 13, 2017 2:12 pm

Hi, I'm wanting to send the same email to all my customers in one go. Only changes would be the name it is addressed to which with be in [ ]. Is there a way to do this without going forward to each individual guest and getting their email address. Kind regards

iuri_rosa
Posts: 20
Joined: Fri Jun 10, 2016 9:14 pm

Re: Same email to all customers

Post by iuri_rosa » Sun Aug 13, 2017 5:33 pm

Hello,

You can setup a Auto Action to send this emails for you, you do need to set "specific" settings on your auto action.
Do you want to send it to all your guests ( Checked out, checked in, still to check in ? )
Do you want to send it to guests that cancelled the booking ?
Are there any specific guests that you do not want the email to send ?

Please have a look at this wiki page for detailed information about Auto Actions, https://wiki.beds24.com/index.php/Auto_Actions

Best Regards,

Iuri Rosa

nkalka bunny hotel
Posts: 5
Joined: Wed May 04, 2016 9:30 am

Re: Same email to all customers

Post by nkalka bunny hotel » Sun Aug 13, 2017 10:42 pm

hi

i'm wanting to send it to all rabbit owner guests, but not guineapig guest owners! i need to send it to all past present and future booking guests.

kind regards
h

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Same email to all customers

Post by annettemorgenroth » Mon Aug 14, 2017 3:47 pm

You can use the "Flag" function or a "Status Code" and trigger the Auto Action only if either the flag or the "Status Code" is set in a booking.

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