Excel problem from report function in Firefox.

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voletsbleus
Posts: 10
Joined: Mon May 30, 2016 11:54 am

Excel problem from report function in Firefox.

Post by voletsbleus » Mon Aug 08, 2016 5:28 pm

I have created a report to be able to extract my monthly sales -
however, when I click on 'Excel', it says it's downloading but there's nothing in my Excel page - which is working perfectly well for any other job.

Also, if I run the same report and download to Excel on a different laptop, I get the information without any hassle. Both running on Windows 10 - however, where it downloads correctly, I am using Chrome, but where it won't download, I am using Firefox - is there an issue with Firefox??

annettemorgenroth
Posts: 884
Joined: Sun Jun 30, 2013 8:44 am

Re: Excel problem from report function in Firefox.

Post by annettemorgenroth » Tue Aug 09, 2016 7:37 am

Your computer will store the file in the folder which you use for downloads. Have you checked there?

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