Validation Errors When Using Wordpress Plugin Landing Page

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c9bapps
Posts: 11
Joined: Mon Jan 29, 2018 4:01 pm

Hi there,
I'm using the WordPress plugin and the booking engine is installed on a WordPress page using the shortcodes from the plugin.
There is a big problem though in that when a guest is using the embedded booking process and submits the form and there are validation errors (for example the email address is missing), the page user is directed to the top of the page rather than the location of the validation error. What happens is that the user ends up at the top the embed page where there is no indication that the form has not yet been submitted due to a validation errors. The "red error" messages are further down the page.
It would make the plugin more usable if one of two better things resulted: one, that the user was directed to the exact location of the validation error, or two, that the top of the page there was some sort of indication that there are validation errors that need to be addressed on the page.
Here is a link to a short video that demonstrates the problem in case my description above doesn't do the trick:
https://www.awesomescreenshot.com/video ... b820bb9641

Thanks for any help you may have,
Cheers,
Wayne
annettemorgenroth
Posts: 1335
Joined: Sun Jun 30, 2013 8:44 am

Have you added the scrolltop="no" parameter? If so please remove it.

If not please send us a support ticket with a link to your website so we can inspect it.
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